Are you still using Excel to run and plan your business ?

Perumal Babu
3 min readSep 10, 2023
Excel Nightmares

Excel has long been the go-to tool for many businesses when it comes to Sales and Operations Planning (S&OP), demand planning, supply planning and other planning activities. Its ease of use, flexibility, and widespread adoption have made it a staple in many organizations. However, as businesses grow and their operations become more complex, the limitations of Excel become increasingly apparent.

What is an S&OP Process ?

Sales and Operations Planning (S&OP) is a vital business process that enables organizations to align their sales and operational activities for improved overall performance. It involves forecasting customer demand, coordinating production and inventory levels, and integrating these plans with sales and marketing strategies.

The key steps in the S&OP process typically include:

Demand Planning: Gathering data and inputs from various sources to forecast customer demand accurately.

Supply Planning: Assessing the organization’s capacity and capabilities to meet the projected demand.

Pre-S&OP Meeting: Bringing together representatives from sales, operations, finance, and other relevant departments to review the demand and supply plans, identify gaps, and propose necessary adjustments.

S&OP Meeting: A cross-functional meeting where senior management discusses and approves the final sales and operations plan, considering financial implications and strategic objectives.

Execution and Performance Monitoring: Implementing the agreed-upon plan, monitoring key performance indicators (KPIs), and making adjustments when required.

The S&OP process offers several benefits to organizations, such as balancing supply and demand, optimizing inventory levels, improving customer service, enhancing resource utilization, and aligning business objectives across different functions. It serves as a critical tool for effective decision-making, collaboration, and communication within an organization.

The diagram below outlines the typical S&OP Cycle in an enterprise :

S&OP Planning Cycle Phases

Limitations of Excel in S&OP

Lack of Real-Time Collaboration: Excel does not support real-time collaboration. This means that when multiple team members need to work on the same S&OP plan, they must do so sequentially, which can lead to delays and miscommunication.

Difficulty in Managing Large Data Sets: Excel has a row limit, and as your data grows, it can become difficult to manage and analyze within Excel. This can lead to errors and inefficiencies.

Limited Forecasting Capabilities: While Excel does offer some basic forecasting functions, it lacks the advanced statistical forecasting capabilities that many modern S&OP processes require.

Inadequate Demand Forecasting: Excel’s basic statistical tools may not be sufficient for complex demand forecasting. Advanced tools offer machine learning algorithms that can better predict future demand.

Lack of Integration: Excel does not easily integrate with other systems, such as ERP or CRM systems. This can make it difficult to consolidate and analyze data from different sources.

Limited Scenario Planning: Excel does not support advanced scenario planning. This can make it difficult to plan for different supply chain scenarios and make informed decisions.

Difficulty in Tracking Changes: In Excel, it can be challenging to track changes made to the supply plan, especially when multiple team members are involved. This can lead to confusion and errors.

Good bye to excel based planning :

While Excel has served many businesses well in the past, its limitations in S&OP, demand planning, and supply planning becoming increasingly apparent. As businesses grow and their operations become more complex, it may be time to consider moving to more advanced planning tools. These tools offer features such as real-time collaboration, advanced forecasting capabilities, easy integration with other systems, and robust scenario planning, which can help businesses better manage their operations and make more informed decisions.

In the future articles we will explore some of these advanced planning tools in more detail.

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